kosmotec works with reliable courier partners to deliver your orders safely and on time.
Order Processing
Orders are typically processed within 1–2 business days after payment confirmation. During peak sale periods, processing may take slightly longer.
Delivery Timelines
- Metro cities: 2–5 business days after dispatch.
- Other locations: 4–8 business days after dispatch.
- Remote or pin-code-restricted areas may require additional time.
Shipping Charges
Shipping fees are calculated at checkout based on delivery location, order weight, and any active promotions. Free shipping may apply above a minimum order value when displayed on the site.
Tracking
Once your order ships, you will receive a tracking link by email or SMS where available. Tracking updates depend on the courier partner.
Failed Delivery Attempts
If delivery cannot be completed after reasonable attempts, the parcel may be returned to us. Reshipping may incur additional charges unless the failure was caused by our error.
International Shipping
International delivery is offered only where explicitly shown at checkout. Customs duties and import taxes, if applicable, are the responsibility of the recipient unless stated otherwise.
